Frequently Asked Questions

Get answers to common questions about Highlight, Touch-Up, Haircut and Blow-Dry.

Expect 2 to 3 hours for this combined service; timing varies with hair length, density, and the complexity of highlights. Your stylist will confirm an exact appointment length during booking and plan efficiently to deliver precise color, cut, and styling.

When performed by professionals using quality formulas and conditioning treatments, damage is minimized. We use bond-building products and consult on processing times; regular trims and at-home care help maintain hair integrity after highlights and touch-ups.

Typical maintenance is every 6 to 8 weeks for root touch-ups and trims; full highlight refreshes may be every 8 to 12 weeks depending on growth and desired brightness. Your stylist will recommend a personalized schedule based on color goals and hair health.

A patch test is recommended if you’ve never had salon color with us, have sensitive skin, or known allergies. Tests are done 24 to 48 hours before service to check for reactions. Your stylist will advise whether a test is necessary.

Absolutely — bring photos to illustrate color, placement, and cut inspiration. Visual references help your stylist assess feasibility based on your base color and hair texture, and ensure you both share clear expectations for the final result.

Arrive with dry, product-free hair when possible, or check booking notes for specific instructions. Bring reference photos and be prepared to discuss your routine, allergies, and previous color history to help your stylist plan the best approach.