Frequently Asked Questions

Get answers to common questions about Conditioning Treatment.

Your stylist applies the restorative formula, you wear a protective cap, and sit under a professional dryer to activate the treatment. The process takes about 30 to 45 minutes, and you’ll notice softer, smoother hair with reduced breakage after rinsing and styling.

Yes — our conditioning formula is safe for color-treated and chemically processed hair. It restores moisture and proteins without stripping color when applied by a professional. Your stylist will tailor the treatment timing and product strength to protect color vibrancy and improve hair health.

For maximum benefit, book treatments every 4 to 6 weeks for severely damaged or chemically treated hair. For general maintenance, schedule one every 8 to 12 weeks. Your stylist will assess your hair and recommend a personalized cadence based on condition and styling habits.

No — when applied and processed professionally, the treatment penetrates the hair shaft rather than coating it. After rinsing and styling, hair should feel lighter, smoother, and manageable, not greasy. Your stylist adjusts product amount and timing for your hair type.

Yes — many clients pair conditioning treatments with haircuts, color, or smoothing services. Your stylist will schedule services to ensure proper processing and optimal results. Combining services may extend appointment time and could affect pricing; we’ll recommend the best sequence for hair health and color retention.

Most formulas are formulated to be gentle, but if you have a sensitive scalp or known allergies, mention this before service. We perform a consultation and can patch test or select a hypoallergenic alternative. Your stylist will modify application to protect your scalp and hair.