Frequently Asked Questions

Get answers to common questions about Touch-up, Haircut and Flat/Curling Iron.

Most appointments run 75–90 minutes depending on hair length, thickness, and complexity of color work. Your stylist will assess during consultation and provide an accurate time estimate to ensure a relaxed, unrushed service.

For most clients, schedule every 4–8 weeks for color touch-ups and every 6–12 weeks for haircuts, depending on growth rate and style. Your stylist will recommend a personalized maintenance schedule at checkout.

Iron styling can last several days with proper products like heat protectant and styling spray, but high humidity or active lifestyles will reduce longevity. Ask your stylist for product recommendations and techniques to help your finish hold longer.

Minor shade adjustments or root blending are usually possible, but major color changes or significant lightening may require extra time or a separate appointment. Your stylist will discuss your goals and create a safe plan to protect hair integrity.

Please arrive with clean, dry hair unless otherwise instructed; slightly unwashed hair can help some color formulas adhere, so follow any pre-appointment guidance from your stylist for optimal results consistently.

Bring reference photos, a list of current hair products, and disclose any recent color treatments or chemical services. Sharing hair history and lifestyle helps your stylist tailor the cut, color, and styling to your needs.