Frequently Asked Questions

Get answers to common questions about Color, Partial Highlight and Flat/Curling Iron.

Appointment time varies by length and color complexity, typically 2 to 3 hours. Shorter hair and minimal lift are quicker; long or heavily lightened hair may require additional time. Your stylist will confirm an accurate estimate during consultation.

Any chemical service can cause stress if overprocessed, but our techniques minimize damage. We use professional formulas, targeted placement, and recommend pre/post-care treatments and masks. Regular trims and sulfate-free products help maintain health between appointments.

Touch-up frequency depends on natural growth and desired look. Expect root refreshes every 4–8 weeks and partial highlights or color refreshes every 8–12 weeks. We’ll tailor a schedule based on your regrowth, tone retention, and maintenance goals during consultation.

Absolutely — we start with a thorough consultation to determine your ideal tones. Bring inspiration photos and discuss skin tone, lifestyle, and upkeep. Our colorists mix custom formulations and test placements to ensure the highlights and base harmonize with your features.

Use sulfate-free color-safe shampoo and conditioner, apply heat protectant before styling, and schedule regular deep-conditioning masks. Limit washing to preserve color, rinse with cool water, and use UV-protective products. Follow your stylist’s product recommendations for best longevity.

We require a patch test for first-time chemical color clients and anyone with allergy concerns. It should be done at least 48–72 hours before your appointment to check for sensitivity. Contact the salon to schedule the quick, safe patch test.